FAQS

They didn’t pick up everything at the curb. Why?

There  may be several reasons for this. There are limits to how much trash you place at the curb in a single day. Certain items, such as white goods and yard waste, are only picked up one day a week. Contractor generated  waste is not picked up at all. Please click on PWGD Rules on the home page to view the refuse and recycling rules. If you think the collection company is in error, please email the District at commissioners@pwgarbagedistrict.com..

The collection company didn’t come today. What do I do?

Was  your trash at the curb at 7am? If not, you may have missed your collection. Trash and recyclable collection begins before 7am in residential areas and before 6am in commercial areas. Always have your trash at the curb by this time as routes may change at any time. The days your trash is picked up will not change. If you see that your neighbors have also not been picked up, we suggest you call the collection company directly for the fastest response. Dejana Industries is the current contractor for the District. They can be reached at 516-944-7445. However, we also ask that you email the District at commissioners@pwgarbagedistrict.com so we are also aware of collection problems and can respond to you directly. We keep track of complaints and use these to improve service.

Should I put batteries in the garbage?

Single use or alkaline batteries can be discarded in the trash. To discard rechargeable batteries, visit www.call2recycle.org/locator for a convenient drop-off location near you. Alpers Hardware, 81 Main  St. accepts watch batteries for recycling. 

The collection company left a mess on my street. Who do I call?

For the fastest response, please call the collection company directly at  516-944-7445. We also request that you email the District at commissioners@pwgarbagedistrict.com so we  are also aware of collection problems and we can respond to you directly. We use these to improve service.

It's snowing, will the trash be collected today?

As  a general rule, if schools are closed, the trash will not be collected and you should refrain from placing garbage at the curb. The trash will be collected on your next regular collection day.

There is a predicted heat wave. Will my trash be collected?

For the safety of collection crews, when there is a predicted heat wave, trash collections will start earlier than usual.